SMS Verification

This page outlines the end-to-end process for registering a sender ID or Mobile Number across Dataforce, Sinch, and ACMA.

Step 1: Submit your Sender ID Request

Complete and submit a sender ID request form via ASAP.

1. Navigate to the (Configuration icon) Emails and SMS Settings Verified SMS Senders to view and manage all sender ID requests.

Fill in the following fields

1. Sender Type: Sender ID
2. Restrict to Agent (Optional)
3. Label

Step 2: Your request will be reviewed and submitted for registration.

No action is required during this stage.

Once your Sender ID has been submitted you may receive a confirmation by email indicating that you request has progressed.

Step 3: Check your email from ACMA

An email will be sent to your authorised representative by ACMA (Australian Communications and Media Authority)

Step 4: Approve your Sender ID in ACMA Assist

• Log in using your myGovID
• Confirm your ABN and Company Name

• Confirm website, property address, email address, phone

• Approve the Sender ID request

Step 5: Wait for activation

After approval from ACMA Assist, your Sender ID will be processed and activated. This may take a few hours. Once activation is complete via ACMA, we will update this accordingly in ASAP. An email will be sent to the authorised business representative notifying them of this.

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Step 1: Create SMS Sender (Mobile Number)

Fill in the following fields

1. Sender Type: Mobile Number
2. Restrict to Agent (Optional)
3. Label
4. Mobile Number
5. Click Add SMS Sender

Step 2: Verify Mobile Number

• Upon clicking Add SMS Sender a dialogue will appear informing you that a code has been sent to the respective mobile number

• Enter verification code by clicking ENTER VERIFICATION CODE and following the prompt that appears

• Once the code has been entered and accepted, the SMS Sender type will now be display in the list with a status of Verified

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